SMS Terms and Conditions

Journey to Wellness

Effective Date: November 11, 2026

Program Name

Journey to Wellness SMS Messaging Program

Program Description

Journey to Wellness offers an SMS messaging program to provide patients and individuals who request information about our services with convenient, timely communications.

By voluntarily opting in to receive SMS messages from Journey to Wellness, you agree to receive text messages at the mobile telephone number you provide.

Messages may include:

  • Appointment reminders and confirmations

  • Scheduling and rescheduling notifications

  • Office announcements and administrative updates

  • Responses to inquiries regarding our services

  • Follow-up communications related to appointments or requested services

  • Other routine, non-emergency communications related to our healthcare practice

Consent to receive text messages is not a condition of purchasing services, scheduling appointments, or receiving medical treatment.

Message Frequency

Message frequency varies depending on your appointments, communication preferences, and individual needs.

You may receive recurring text messages from Journey to Wellness.

Message and Data Rates

Message and data rates may apply.

Your mobile carrier may charge fees for sending or receiving SMS messages according to your wireless service plan.

Journey to Wellness is not responsible for charges imposed by your mobile carrier.

Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying STOP to any text message from Journey to Wellness.

After submitting STOP, you may receive a final confirmation message. You will no longer receive SMS communications through the program unless you voluntarily opt in again.

Opting out of SMS communications does not affect your ability to receive healthcare services.

Help and Support

For assistance with our SMS messaging program, reply HELP to any text message from Journey to Wellness.

You may also contact our office directly:

Journey to Wellness

Phone: 701-760-8606

Email: jackie@journeytowellnesspllc.com

Website: https://www.journeytowellnesspllc.com

Carrier Disclaimer

Carriers are not liable for any delayed or undelivered messages.

Text message delivery is subject to mobile carrier availability, network conditions, and other factors outside the control of Journey to Wellness.

Privacy Policy

Journey to Wellness respects your privacy and is committed to protecting your personal information.

Your mobile phone number and SMS opt-in consent information will not be shared with third parties or affiliates for marketing or promotional purposes.

For additional information about how your personal information is collected, used, and protected, please review our SMS Privacy Policy:

https://www.journeytowellnesspllc.com/sms-privacy-policy

Healthcare Communication Disclaimer

Our SMS messaging program is intended for routine, non-emergency communications.

Standard text messaging may not be appropriate for communicating sensitive medical or mental health information.

Patients are encouraged to use our secure patient portal or contact the office directly for confidential healthcare communications.

SMS messaging is not intended for emergencies and should not be used to request urgent medical assistance.

If you are experiencing a medical emergency, call 911. For mental health crisis support, call or text 988.

Changes to These Terms

Journey to Wellness may update these SMS Terms and Conditions periodically to reflect changes in our messaging program or applicable requirements.

Updates will be posted on our website with a revised effective date.

Contact Information

Journey to Wellness

1120 College Drive, Suite 100
Bismarck, ND 58501

Phone: 701-760-8606

Email: jackie@journeytowellnesspllc.com

Website: https://www.journeytowellnesspllc.com